Microsoft Dynamics CRM Online Showcase
Microsoft Dynamics CRM Online How to buy? Services
What is Microsoft Dynamics CRM Online?
In a way, it's what you need it to be, whether this is a sales productivity tool, a customer life-cycle management tool, a marketing insights and development tool and more...

Why Microsoft Dynamics CRM Online?

Microsoft Dynamics CRM Online helps you better service current customers and win new ones, by providing a complete set of tools and information for customer-facing teams within your organisation. Build more loyal and profitable customer relationships through better customer intelligence and personalised experiences.

As with any good Customer Relationship Management (CRM) solution, Grey Matter offers a note of guidance: This powerful cloud solution from Microsoft offers all of the ingredients for something special to transform your business. For optimal performance and results, it will require your organisation's commmitment and clear business process(s) to fully embrace the power of Microsoft Dynamics CRM Online!

The good news is that your adoption should be easier knowing that Microsoft Dynamics CRM Online works together with Office 365, to help your teams delight customers and grow the business. Instead of switching between multiple applications to get their work done, your people will have one, familiar user experience to manage all their work. That means no more endless searching for the customer data needed to complete an email or business report. And that's just the beginning.

By adding Power BI (Business Intelligence) into the mix, you have a cloud-based business analytics service that gives you a single view of your most critical business data. Monitor the health of your business using a live dashboard, create rich interactive reports with Power BI Desktop and access your data on the go with native Power BI Mobile apps.

Microsoft Dynamics CRM Online options:

  • Essential – Lightweight access to CRM custom entities
  • Basic - All you need to manage accounts, contacts and customer records
  • Professional - Sales process automation and pipeline management
  • Sales Productivity - Microsoft Dynamics CRM Online + Office 365 + Power BI
  • Enterprise - Recommended for marketing and customer support professionals

Try Microsoft Dynamics CRM Online today on a free 30 day trial.

(Please see Products tab on left side for further details)

Why Grey Matter?
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Grey Matter is an accredited Microsoft Direct Cloud Solutions Provider (CSP), offering a growing portfolio of Microsoft cloud services, with flexible and consolidated direct monthly billing, management and first level cloud support.

For further details on Microsoft Dynamics CRM Online, on premises CRM alternatives or if you require more information about Microsoft Office 365 and Power BI for business, please get in touch with the Grey Matter Cloud Team: +44 (0)1364 655196 or email:

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