Azure Monitoring Service
Our Azure Monitoring Service continually monitors your Azure environment so you don’t have to. The service covers key areas - resource, security, cost - and goes far beyond the standard Azure Advisor reporting.
We continuously monitor your Azure environment to ensure that it is resilient to modern day threats, as well as ensuring maximum uptime. If an issue does occur, we will manage the situation from start to resolution. The service also monitors your environment for compliance across a range of industry standards and advises on any actions needed to meet them. Each month you will receive a report that details issues experienced and suggested actions to be undertaken to ensure the service is efficient and robust.
It is available at two different levels – Business and Enterprise – so you can choose the right one for you. The Enterprise level package includes out-of-hours support and time with our Microsoft-certified team.
The Azure Monitoring Service has been designed to address the questions Azure customers typically have:
- Is my Azure configuration fully optimised so that I get the most value out of my Azure environment?
- Is my Azure Infrastructure secure and compliant to the latest security standards?
- Is my Azure Infrastructure setup so that I can recover from a disaster?
- Can I be advised of a potential issue before it becomes an incident?
How does it work and what do I get?
- Continuous monitoring of Azure resources ensuring that KPIs are not breached.
- Continuous monitoring of Azure security configuration ensuring latest patches and updates are applied.
- Continuous assessment of security configuration with suggested enhancements presented (Includes Microsoft Security Reporting).
- Immediate alerting where a potential or actual security breach has occurred.
- Cloud service billing management and reporting.
- Climb Global Services Microsoft certified helpdesk team available Monday-Friday, 9am to 5.30pm (24 hours a day, 7 days a week with Enterprise).
- Options to buy time with our Climb Global Services Microsoft certified engineers, to help you navigate through projects and new requirements.
"Sports Alliance’s mission is to personalise sport for every individual fan, current and future. Our clients include the likes of Tottenham, Wolves, Rangers, Baltimore Ravens, DC United, PSV and Feyenoord, and everything we do is driven by data.
The Azure Monitoring Service gives me the confidence that we’re 100% ready to deliver for our clients and their fans, wherever they are in the world. It also ensures we are investing at the right levels by operating as efficiently as possible. There is the added bonus of being able to call on a broad range of certified specialists who understand our business and technologies, which allows as to move faster and reach our business goals."
Simon Porter, COO, Sports Alliance - www.sportsalliance.com
What level do I need?
When it comes to monitoring and alerting, we have you covered. We will advise and work with you to set bespoke alert levels for your resources and notify you if your environment exceeds them. Your Azure environment will be continuously assessed for security breaches and attempted entry. We will monitor the environment for compliance against any combination of the following security industry standards and provide actionable advice on how to ensure standards are met:
- SOC TSP
- PCI DSS 3.2.1
- ISO 27001
- UKO and UK NHS
- NIST SP 800-53 R4/NIST SP800 171 R2
- HIPAA HITRUST
Prevention is better than cure and to prevent security breaches the service will assess the security configuration to evaluate where potential vulnerabilities exist with suggested actions to resolve. This will cover a vast range of areas including security patches, network configurations and identity and access management (where applicable).
In addition, to ensure that your risk management plan is supported, Climb Global Services will monitor the Backup process and notify you if any issues occur so that any issues are identified and able to be remediated quickly.
In the unlikely event of any issues, Climb Global Services’ service desk is ready to help with any queries or concerns that you may have Monday to Friday, 9am to 5:30pm (UK time and excluding bank holidays). Need 24 support? This is available as part of the Enterprise service.
Each month you will receive a report which will include:
- The status of your Cloud Environment (Resources, Security and Backup).
- Recommendations for improvement.
- The latest news and guidance from Microsoft.
The Enterprise level service includes the advantages of the Business level service and:
- Azure Health Check at start of the service and again at six months.
- Out of hours support covering 5:30pm – 9am Monday through Friday, and both Saturday and Sunday for Severity A issues.
- One hour response time for Severity A issues.
- Additional seven hours of Azure engineer support time each month for advice or assistance.
Whatever help you need, contact us today and one of our Services team will be in touch ASAP. If you have specific requirements please let us know so we can find a better solution and reach your objectives faster.
We offer a range of Microsoft services delivered by our team of Microsoft certified engineers and architects. Whether you need support re-architecting your application to the cloud or deploying Microsoft 365 for your business we can help.
What our customers say
My Account Manager, Anca, is really helpful and her colleague Scott is very knowledgeable about the Acronis cyber security tools. On the rare occasion, there are any Microsoft problems, Grey Matter has been able to escalate them quickly and get them resolved.
What our customers say
Grey Matter has been a reliable Cloud Solution Partner, providing valuable input into our tender writing process. They have partnered with us to understand and respond to the specific requirements of NHS Scotland, with their technical team joining us on the tender presentation call to answer specific questions. This input has helped HD Clinical to secure the contract for provision of the NHS Scotland National Endoscopy Reporting System.
What our customers say
We were seeking a provider of low-cost imagery of sufficient quality to ensure that 1Streetworks users could use it to visualise a location where a traffic management plan is required. This helps users to identify real-world features that might impact the resulting plan, and which are otherwise not included in non-imagery base maps. Grey Matter's expertise in Microsoft Bing Maps products ensured a quick, easy, and successful result!
What our customers say
[The Delphi Conference London 2023 was an] excellent and informative event. Everyone was very welcoming. Interesting content. Always had excellent service from Grey Matter both at the company I am with now and previously. And this event just reflected that excellent and friendly service.
Latest resources, news & events
As your organisation becomes increasingly more mobile, you’ll need communication solutions that meet the requirements of your hybrid workforce. Join our webinar to see how Microsoft Teams Phone and Teams Rooms can revolutionise your communication and collaboration efforts.
Run and debug your application more easily in the new JetBrains UI The new JetBrains Run and Debug UI brings significant improvements to enhance the coding experience. Visual enhancements reduce widget clutter, allowing seamless focus on code. For instance, the...
In today’s data-driven world, businesses face the critical challenge of ensuring the safety and accessibility of their ever-expanding volumes of data. As organizations increasingly turn to cloud solutions for data storage and backup, the combination of Veeam and Wasabi emerges...
In the fast-paced and interconnected world of business, data has become the lifeblood of organisations. The ability to securely store, manage, and recover data is crucial for business continuity and success. Acronis, a global leader in cyber protection, offers a...
Elevate your development capabilities with RAD Studio 12 Architect, the most advanced RAD Studio edition with the broadest feature set. RAD Studio 12 Architect can enable enterprise-level data services and integrations with Embarcadero’s homegrown tools and services, like Aqua Data...
Intel upgrade options Intel® Parallel Studio XE users, please consider upgrading to Intel® oneAPI Base & HPC Toolkit to take advantage of the latest features including functional and security updates. Intel® System Studio and Intel® oneAPI Base & IOT Toolkit...
Wed 29 November 2023 5:00 pm - 6:00 pm GMT
Find out more about Intel oneAPI 2024.0 Get an insider’s view of the 2024.0 tools release, plus engage in a live Q&A with Intel software experts on all things “oneAPI”. Join parallel programming expert James Reinders for an inside look...
In the ever-evolving landscape of software development, harnessing the full potential of hardware capabilities is crucial for creating efficient and high-performance applications. Intel, a pioneer in semiconductor technology, offers a comprehensive suite of development tools known as Intel OneAPI Toolkits....