Dynamics 365

Dynamics 365

Harness the power of Dynamics 365 to shape your own modern business solutions.

Dynamics 365 is an ERP and CRM system that uses AI solutions to deliver intelligent data insights. It includes a range of modular applications that have been specifically designed to support different business functions and importantly, break down the siloes between them. From sales teams out in the field, to finance and operations teams managing supply chains.

You can adapt Dynamics 365 to do exactly what you need it to do, piecing together different applications to create a complete platform that does exactly what you need it to do. Dynamics 365 recognises no two businesses are the same.

Here are just a few ways that applications within the Dynamics 365 solution can be combined to create a platform that perfectly fits with your business requirements.


Modern sales and marketing

Build stronger customer relationships with personalised experiences using Dynamics 365 Sales, Dynamics 365 Marketing and Dynamics 365 Customer Insights.

Modern customer service

Give your team insights to help them take the right action to provide personal experiences and faster resolutions using Dynamics 365 Customer Service, Dynamics 365 Field Service and Dynamics 365 Customer Service Insights.

Modern field service

Effectively manage your assets on the move to provide preventative maintenance and detect services issues remotely using Dynamics 365 Field Service, Dynamics 365 Customer Insights and Dynamics 365 Remote Assist.

Modern finance and operations

Streamline your business operations for success using Dynamics 365 Finance, Dynamics 365 Supply Chain Management and Dynamics365 Human Resources.

Modern commerce

Connect with your shoppers at every touch point while centralising merchandising, stock and fulfilment using Dynamics 365 Commerce, Dynamics 365 Fraud Protection and Dynamics 365 Customer Insights.


IT Operations Management

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Grey Matter

Customising your Dynamics 365

Although Dynamics 365 has some great out of the box solutions, sometimes you need more customisation. Dynamics 365 is built on a .NET platform so if you have an in-house development team able to work in .NET, Javascript, and Visual Studio then you can easily create customisations. Alternatively, you can use Dynamics 365 as an underlying platform to build or extend your own applications. 

You can also utilise low-code options like Power Automate to put intelligent workflows into place that will enhance your Dynamics 365 experience.   

How to buy Dynamics 365

You can buy Dynamics 365 and ad-on applications via Microsoft’s Cloud Solution Provider (CSP) programme.  

We are a Microsoft Direct and Indirect CSP and offer three partner programmes to suit different Go-To-Market models. Whether you want to buy Dynamics 365 for your own use, to use as part of our own application development, or to sell straight onto your end customers – we can help. You can even but it online via our store, GMCirrus.

Our Microsoft Partner Programmes offer a much easier way to buy Microsoft licences. They also come with benefits like discounted training and workshops, technical and commercial support. 

GMCirrus for Direct CSPs

Dynamics 365 services

All the services we offer take into consideration Microsoft’s five pillars of architecture excellence which form the Azure Well-Architected Framework and are the guiding tenets for improving the posture of a workload.

Contact us

We can get you started from infrastructure design to migration, or if you’re already use Dynamics 365 we can provide a health check to help you optimise your deployment.

Complete the form and a member of our Dynamics 365 team will be in touch.

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