IoT transforms housing association and tenant relationships
Blog|by Leanne Bevan|13 April 2023
The Internet of Things (IoT) is changing the way we live and work, and the housing sector is no exception. In this article, we will explore how IoT technology is transforming the relationship between housing associations and their tenants, using the example of Poplar HARCA's initiative to deploy IoT devices in 6,000 homes in East London.
Improving tenant experience with smart homes
By using IoT technology, housing associations can create smart homes that offer a better tenant experience. In the case of Poplar HARCA, environmental sensors installed in each property collect data on indoor air quality, temperature, humidity, and other conditions that affect residents' health. This data is transmitted to a gateway, giving the housing association a complete overview of conditions, whether for one house or a block of flats. Tenants receive alerts via an app or alternative communication methods such as SMS, email or post if there is any issue that needs to be addressed.
IoT technology for safer and more efficient homes
IoT technology is also making social housing safer, more efficient, and more cost-effective. For example, by installing sensors in social housing linked by a wireless network, problems such as dampness can be detected early, enabling remedial action before costs escalate. Security cameras can be viewed, and doors can be locked remotely, improving security and safety. IoT security systems can alert users of anything that needs attention immediately, even if there is nobody at the property to hear the alarm, boosting tenants' peace of mind.
Smart smoke alarms can immediately notify tenants about low batteries, defects, or in case of a fire, enabling fast action and limiting potential damage, protecting the safety of tenants and nearby buildings or people. Smart utility meters allow for tracking of energy consumption, giving insights into how developments can be more sustainable and cost-effective.
Benefits of IoT for housing associations and Tenants
IoT technology has the potential to transform not just industries but people's everyday lives. For housing associations, IoT can keep people connected and help make developments safer, more efficient, and more cost-effective. It provides a solid base for building for the future, helping to identify, monitor, and fix problems faster than ever before.
How Grey Matter can support you with IoT
Grey Matter can help ISVs develop an IoT solution with our IoT Kickstart Programme, which provides expertise, support, and resources to meet the requirements of scalability and resiliency to deliver a successful solution. Our specialists can also provide honest and impartial advice if you are unsure if IoT is right for you.
As an Intel Software Elite Reseller, we can also help you accelerate the development of cross-architecture IoT applications for smart, connected devices. Boost performance and power efficiency using the Intel® oneAPI Base Toolkit and Intel® oneAPI IoT Toolkit. This complete set of tools includes a C++ compiler, powerful libraries, and analysis and debug tools for fast, efficient development.
Fill out the form below to learn more about how we can help you with IoT.
Conclusion
IoT technology is revolutionising the relationship between housing associations and their tenants, offering better services, increased efficiency, and a more connected community. By implementing IoT solutions, housing associations can improve the tenant experience and provide better safety and security, while also benefiting from cost savings and insights into energy consumption. As IoT technology continues to evolve, it will provide even more opportunities for the housing sector to innovate and transform the way we live.
Contact Grey Matter
If you have any questions or want some extra information, complete the form below and one of the team will be in touch ASAP. If you have a specific use case, please let us know and we'll help you find the right solution faster.
By submitting this form you are agreeing to our Privacy Policy and Website Terms of Use.
Author
Leanne Bevan
Vendor Marketing Manager at Grey Matter
Leanne has been part of our team for over a decade, and has worked as a vendor marketing manager for a number of our key vendors. Now with a keen focus on cyber security as well as developer technologies, Leanne continues to manage marketing across several vendors, including Embarcadero, Acronis, ESET, and more.
Related News
Location Intelligence as application infrastructure
Location intelligence is no longer a feature bolted onto asset‑centric platforms. In 2026, it’s core application infrastructure. As asset tracking moves beyond logistics into regulated, distributed and high‑value environments, software teams need location intelligence that delivers real‑world context, not just coordinates. This shift is redefining how modern applications manage risk, automation and scale.
Is your business ready? The 2026 Cyber Essentials Danzell update explained
Cyber Essentials is changing – and this time, it’s not just a paperwork exercise. From 27 April 2026, a new version of the scheme comes into force. The UK Government and IASME are introducing the “Danzell” update (v3.3), designed to tighten up how you’re assessed and, crucially, how compliance...
ESET special offer: three years for the price of two
ESET has announced a new special offer for Spring 2026. From 1 April to 31 May 2026, when you purchase new licences or upgrade to the higher-tier products, you’ll receive three years of protection for the price of two. ESET...
Agentic AI for software development: JetBrains Central
Agentic AI is changing how software is built. JetBrains Central is how you can stay in control. AI is no longer just helping developers write code. It’s investigating issues, changing code, running tests and executing multi-step workflows – often across multiple IDEs and tools, without human...