An agile issue tracker and project management tool.

YouTrack is a project management tool that can be adapted to your processes to help you deliver great products. Track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, create workflows that follow your business processes. Never force your process to fit the limits of a tool again. Unlike other project management tools, YouTrack can be customised to your needs.

YouTrack 2023.3 comes with several new features. The most notable feature is the introduction of the AI Assistant, which can generate summaries of content in tasks, articles, and support tickets, including translation into your language if necessary, and can compose replies and comments for you.

Additionally, YouTrack now supports text recognition from images and search for images containing specific text. Other enhancements include pinned comments and a freshened-up interface for viewing tasks in YouTrack Classic.

  • Full transparency over project tasks and processes across department.
  • Customise the tool for your needs.
  • Be more agile with the way that you and your team work.


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Grey Matter

What's new in YouTrack?

YouTrack 2023.1 introduces the new YouTrack Helpdesk that allows you to support your external customers or maintain a service desk for internal users. Helpdesk in YouTrack streamlines the experience for your support agents and enables working with tickets from an unlimited number of reporters – your customers.

Other improvements in YouTrack include a Knowledge Base update, featuring tags and a more powerful search for your internal users and customers visiting a public Knowledge Base.

Learn more about YouTrack

Watch the YouTube playlist to learn more about YouTrack - from demos, high-level overviews, to deep-dive webinar recordings, you'll have everything you need to know if YouTrack is the agile project management tool for you.

Contact us to request a demo

If you would like more information, a demo, or a quote, let us know. Grey Matter is a JetBrains Premium Reseller.

Please complete the form and a member of our team will be in touch.


Call: +44 (0) 1364 654 100


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