YouTrack

YouTrack

An agile issue tracker and project management tool.

YouTrack is a project management tool that can be adapted to your processes to help you deliver great products. Track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, create workflows that follow your business processes. Never force your process to fit the limits of a tool again. Unlike other project management tools, YouTrack can be customised to your needs!

YouTrack 2023.1 introduces YouTrack Helpdesk which allows you to support your external customers or maintain a service desk for internal users. This streamlines the experience for your support agents and enables working with tickets from an unlimited number of reporters – your customers.

Other improvements in YouTrack include a Knowledge Base update, featuring tags and a more powerful search for your internal users and customers visiting a public Knowledge Base.

  • Full transparency over project tasks and processes across department.
  • Customise the tool for your needs.
  • Be more agile with the way that you and your team work.
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Categories

Developer, ISV

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What's new in YouTrack?

YouTrack 2023.1 introduces the new YouTrack Helpdesk that allows you to support your external customers or maintain a service desk for internal users. Helpdesk in YouTrack streamlines the experience for your support agents and enables working with tickets from an unlimited number of reporters – your customers.

Other improvements in YouTrack include a Knowledge Base update, featuring tags and a more powerful search for your internal users and customers visiting a public Knowledge Base.

Learn more about YouTrack

Watch the YouTube playlist to learn more about YouTrack - from demos, high-level overviews, to deep-dive webinar recordings, you'll have everything you need to know if YouTrack is the agile project management tool for you.

Contact us to request a demo

If you would like more information, a demo, or a quote, let us know. Grey Matter is a JetBrains Premium Reseller.

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