Sophos launches new managed detection and response service
News|by Leanne Bevan|20 October 2022
Sophos has announced the launch of new third-party security technology compatibilities with Sophos Managed Detection and Response (MDR), their industry-leading service that currently secures more than 12,000 customers worldwide.
By integrating data and telemetry from third-party endpoints, cloud, identity, email, firewall, and other security technologies as part of the Sophos Adaptive Cybersecurity Ecosystem, Sophos MDR can better detect and remediate attacks with speed and precision across diverse customer and operating environments.
Compatibility with your complete cyber security environment
Recognising their commitment to Sophos, all Sophos MTR customers will automatically be upgraded – at no additional charge – to Sophos MDR Complete, our top-tier subscription, later this year. They have designed Sophos MDR to make the transition completely effortless and transparent.
Sophos also learned a lot from their customers: The number one request has always been for the support of third-party products and platforms, including other endpoint solutions. With these new integrations, security data and telemetry from vendors such as Microsoft, CrowdStrike, Palo Alto Networks, Fortinet, Check Point, Amazon Web Services (AWS), Okta, Google, and many others can be automatically consolidated, correlated, and prioritised with insights from the Sophos Adaptive Cybersecurity Ecosystem and our Sophos X-Ops threat intelligence unit.
MDR that meets you where you are
Every organisation has some investment in cyber-risk mitigation technology, but no matter the strength of that defence, a determined attacker will eventually defeat technology alone. It’s helpful to use a shield metaphor when thinking about this: shields buy you time when under attack, but you must use that time to react, or your shield will eventually fail. Missed signals or reaction delays due to complex multi-vendor environments can mean the difference between defence success and failure.
Leveraging a comprehensive cross-product set of telemetry, Sophos’ teams of experts can quickly and accurately detect and remediate threats across the broad range of a customer’s existing environment, including complex, multi-security vendor scenarios, before they turn into something more damaging, like ransomware or a wide-scale data breach.
“The approach that many cybersecurity technology providers have taken with their Extended Detection and Response, and their resulting MDR offerings, is to focus on integrating only their own proprietary hardware and software products, resulting in a closed and limited ecosystem offering. The challenge of this approach is that attributes of existing IT architectures may not be negotiable, given the realities of commercial contracts, technical debt, or IT complexity. By expanding its MDR offering to include compatibility with third-party cybersecurity products, Sophos is delivering a more technology-agnostic managed service that truly meets customers where they are and the realities they are forced to embrace.” Frank Dickson, Group Vice President, IDC’s Security and Trust research practice.
Openness and compatibility have become absolute essentials for effective cyber defences, and Sophos MDR delivers superior outcomes in the face of today’s challenges.
24/7 threat hunting designed around your business
The need for always-on security operations has become imperative. However, the complexity of modern operating environments and the velocity of cyber threats make it increasingly difficult for most organisations to successfully manage detection and response on their own. Sophos MDR is customisable with different service tiers and threat response options. You choose the level of response according to your needs:
- Sophos MDR operations team executes full-scale incident response
- We co-manage threat response in collaboration with your team
- Your security operations group gets detailed alert notifications and remediation guidance to help them manage threat response
“Unlike many MDR services in the market today, you don’t have to make any compromises with Sophos – you can keep the cybersecurity tools you already have in place, choose what level of support you need, and what outcomes you want to achieve. Sophos is setting a new standard for how MDR should be delivered, and I won’t be surprised when other providers follow in its footsteps.” Jeremy Weiss, executive technology strategist, CDW
Integrations with select third-party security technologies will be generally available at no charge by the end of the year. You can also purchase additional integration packs for other compatibilities, with pricing based on the number of seats.
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