Last week, we joined thousands of tech leaders at Microsoft Ignite 2025 in San Francisco. This is one of Microsoft’s premiere events, where technology and innovation meet. 

This year, Microsoft doubled down on AI, agents and Copilot at Ignite. New features. New products. New licensing options for SMBs. We’re excited about what’s to come and look forward to how these new offerings will help to empower you, our clients. 

There was almost too much to cover from Microsoft Ignite, you can read the Ignite book of news for a complete overview of all the news. But here's what really stood out to us – and why it matters for you. 

New Copilot subscriptions for SMBs 

AI can be a game changer for your business, but until now, it’s felt inaccessible to small businesses. Introducing Microsoft 365 Copilot Business – a Copilot subscription designed with SMBs in mind.  

If you have a Microsoft 365 Business plan and less than 300 users, you can get started from 1 December 2025. Get all the benefits of a Microsoft 365 Basic, Standard or Premium subscription with the addition of Copilot at a huge cost saving. As an example, when buying Microsoft 365 Copilot Business and Business Premium together, you’ll get a 25% saving per user, per month.  

With updated pricing starting from $21/user/month, this new subscription makes Copilot a more affordable prospect for small and medium sized businesses without compromising on features. 

One pane for your Microsoft 365 Agents 

Another big focus, not just at Microsoft Ignite, but over the past few years, has been AI agents. At Ignite, Microsoft unveiled Microsoft Agent 365: a single pane of glass to manage users to agents.  

Agents 365 brings AI governance to the forefront by offering governance services. Manage the lifecycle of your agents, and accelerate your AI adoption, safely, securely and at scale. 

Microsoft Agent 365 is available now in early access via the M365 admin center with the Frontier Program. 

What’s new in Microsoft AI agents? 

Staying on the topic of AI agents, Microsoft also introduced new ways to customise and control your AI agents: 

• Work IQ for custom agents: You can now tap into the intelligence layer behind Copilot and agents to build agents tuned for your unique business needs. This will help to ensure your agents respect existing permissions, sensitivity labels, compliance controls and more to keep you secure and create agents that work for you. 

• New Admin Agents: Microsoft has unveiled a new Teams Admin Agent to enable you to streamline your administrative tasks from meeting monitoring to user provisioning. SharePoint Admin Agent is also now available in preview, to help you ensure your SharePoint environment is secure, compliant and cost-effective. 

• Three new agents: New agents are available, powered by Work IQ: 

1. 1. Workforce Insights Agent: Gives a real-time view of organisation roles, tenures, locations and more. 
   2. People Agent: Find colleagues by role, function or skill. 
   3. Learning Agent: Provides curated courses to help your team build their skills, aligned to team goals. 

New updates to Microsoft 365 Copilot 

Copilot remained a big focus for Microsoft at Ignite, sharing all new updates in addition to its new subscription tier. Here’s what was shared: 

• Teams Mode for Microsoft 365 Copilot: Bring Copilot into your conversations on Teams. It can respond, brainstorm, and co-create while you chat with your team. Use “@Copilot”, to ask for help from Copilot. 

• Microsoft Security Copilot will now be included for all Microsoft 365 E5 customers, to help you make use of Microsoft’s 12 new agents across Microsoft Defender, Entra, Intune, and Purview. 

• Create video with Sora 2: Microsoft 365 Copilot is bringing Sora 2 into the Create experience. Generate short video clips with prompts, or stock footage and add in voiceovers, music and brand kits to keep your content consistent. This is available now via the Frontier Program. 

• Agent Mode in Office apps: Now generally available in Excel and Word, and in PowerPoint via the Frontier program. Build professional documents, spreadsheets and presentations easier and faster. 

Why this matters 

From security to business continuity, Ignite was full of announcements to help improve the way you work with AI. New agents, add-ons, and a more affordable pricing tier for Copilot bring the task of empowering your business with AI within reach. 

Start working toward a better, AI-powered future for your business today. Get in touch via the contact form below, or email our team to discuss any of the new updates from Ignite.