Introducing HERE to Help with Grey Matter
News|by Gabrielle Alvear|20 March 2024
HERE to Help is a new initiative provided by Grey Matter in collaboration with HERE Technologies to provide ISVs, developers, and businesses with supplementary support on existing queries or specific use case scenarios.
If you're looking to evaluate any mapping or geospatial APIs, bring your queries to us and we'll show you the power of HERE Location Services.
Bring us your technical questions and we'll get you the answers
Simply email one of our Mapping Specialists with your location query and we'll match your use case to the appropriate HERE Technical Expert for a 30-45 min. one-to-one session.
Our goal is to help deliver timely and effective resolutions and recommendations to keep moving your projects forward, enabling you with the support you need when you need it. That's the Grey Matter difference.

The HERE to Help experience
“I highly recommend HERE to Help to anyone who is looking for a reliable and knowledgeable team to assist them with their development needs. I especially appreciated the video call I had with one of the HERE Location Services Specialists. He was able to quickly diagnose and solve my issues, which saved me a lot of time and frustration. The engineers were knowledgeable, patient, and always willing to go the extra mile to ensure that my experience was smooth and successful. Thank you, Grey Matter, for the excellent service!”
Fotis Kyriakidis, EMISIA
About HERE Technologies
HERE Technologies is the world’s #1 location platform according to Omida’s Location Platform Index (2021). HERE Technologies helps customers solve routing challenges and build innovative fleet management solutions with their HERE Location Services. From geofencing to large scale matrix routing, HERE Location Services allows developers to host location services on their preferred on-premise infrastructure and allows for native tools that can be integrated into the AWS cloud or SAP cloud. Solutions include Solutions include HERE Electric Vehicle (EV) Routing API, Mobile SDKs, Tour Planning API, and more.
Grey Matter is the Authorised Distributor of HERE Technologies, working closely with HERE to provide innovation location data solutions to ISVs and developers across the world.
To learn more about HERE Technologies, consult with our mapping experts today!
Related News
Cyber security in 2025: What we learned and how to stay ahead in 2026
Why human factors, AI, and compliance will define the next era of cyber defence 2025 was a turning point for cyber security. From headline-grabbing breaches to the rise of AI-driven attacks, businesses faced unprecedented challenges. So, what can you learn – and how can...
Mapping as a security function
Mapping has become a core part of modern security. Azure Maps and HERE give organisations the privacy, governance and geospatial insight they need to protect data, strengthen threat awareness and secure day-to-day operations.
Five insights to strengthen your DevSecOps strategy
Security isn’t an add-on. It’s an integral part of how you build, test, and deliver software. That’s what’s at the heart of DevSecOps – and why it matters for every modern development team. In season three of Grey Matter Talks Tech, we sat down with Richard Fennell, CTO at Black Marble,...
HERE Tour Planning for festive freight
HERE Tour Planning for festive freight turns multi‑vehicle chaos into efficient, on‑time deliveries with fewer miles and happier drivers.