Introducing HERE to Help with Grey Matter
News|by Gabrielle Alvear|20 March 2024
HERE to Help is a new initiative provided by Grey Matter in collaboration with HERE Technologies to provide ISVs, developers, and businesses with supplementary support on existing queries or specific use case scenarios.
If you're looking to evaluate any mapping or geospatial APIs, bring your queries to us and we'll show you the power of HERE Location Services.
Bring us your technical questions and we'll get you the answers
Simply email one of our Mapping Specialists with your location query and we'll match your use case to the appropriate HERE Technical Expert for a 30-45 min. one-to-one session.
Our goal is to help deliver timely and effective resolutions and recommendations to keep moving your projects forward, enabling you with the support you need when you need it. That's the Grey Matter difference.

The HERE to Help experience
“I highly recommend HERE to Help to anyone who is looking for a reliable and knowledgeable team to assist them with their development needs. I especially appreciated the video call I had with one of the HERE Location Services Specialists. He was able to quickly diagnose and solve my issues, which saved me a lot of time and frustration. The engineers were knowledgeable, patient, and always willing to go the extra mile to ensure that my experience was smooth and successful. Thank you, Grey Matter, for the excellent service!”
Fotis Kyriakidis, EMISIA
About HERE Technologies
HERE Technologies is the world’s #1 location platform according to Omida’s Location Platform Index (2021). HERE Technologies helps customers solve routing challenges and build innovative fleet management solutions with their HERE Location Services. From geofencing to large scale matrix routing, HERE Location Services allows developers to host location services on their preferred on-premise infrastructure and allows for native tools that can be integrated into the AWS cloud or SAP cloud. Solutions include Solutions include HERE Electric Vehicle (EV) Routing API, Mobile SDKs, Tour Planning API, and more.
Grey Matter is the Authorised Distributor of HERE Technologies, working closely with HERE to provide innovation location data solutions to ISVs and developers across the world.
To learn more about HERE Technologies, consult with our mapping experts today!
Gabrielle Alvear
Related News
Understanding the mission critical assets layer of cyber security
Cyber threats don’t knock. They barge in. That’s why forming a multi-layered fortress is important – each layer a wall, gate, or watchtower designed to keep intruders at bay. At the very centre of this fortress lies your mission critical assets...
Control access with the perimeter security layer
In part two of our seven layers of security miniseries, our Cyber Security Specialist Scott Harrison shares tips and insights on how to make your organisation’s digital perimeter safe from threats. It’s all about ensuring only the right people get...
The human layer in cyber security: Create a human firewall
Cyber threats are everywhere. They’re more sophisticated. Hacking is even run as a business. So any organisation, no matter the size is vulnerable. And regulations are getting stricter. Grey Matter Talks Tech season three is here As it’s such a...
Last mile delivery: How HERE WeGo Pro transforms fleet navigation.
The last mile is where delivery gets complicated. HERE WeGo Pro gives fleets truck-specific routing, real-time traffic alerts, and offline maps, helping teams optimise routes and stay compliant. It’s more than navigation—it’s operational intelligence for successful deliveries.