Accessibility Statement

We, Grey Matter trading through Climb Global Solutions Ltd, is committed to ensuring accessibility for all individuals, including those with disabilities. This policy outlines our commitment to complying with the European Accessibility Act (EAA) and providing equal access to our products, services, and employment opportunities.

Purpose

The purpose of a European Accessibility Policy is to ensure that all individuals, including those with disabilities, have equal access to products, services, and environments within the European Union. Here are the key objectives:

  1. Promote Inclusivity

The policy aims to create a more inclusive society where people with disabilities can participate fully in all aspects of life, including education, employment, and social activities.

  1. Remove Barriers

By establishing common accessibility standards, the policy seeks to eliminate barriers that prevent people with disabilities from accessing essential products and services.

  1. Harmonise Standards

The policy helps to harmonise accessibility requirements across the EU, making it easier for businesses to comply and reducing costs associated with differing national regulations.

  1. Enhance Quality of Life

Accessible products and services improve the quality of life for individuals with disabilities, allowing them to live more independently and with greater dignity.

  1. Ensure Compliance

The policy provides a framework for monitoring and enforcing accessibility standards, ensuring that organisations adhere to the requirements and contribute to a more accessible society.

Overall, the European Accessibility Policy is designed to foster a more equitable and inclusive environment for everyone

 

Scope

This policy applies to all employees, job applicants, customers, visitors, and contractors.

Responsibilities

  • Management: Ensure compliance with the EAA and this policy. Promote a culture of inclusion and accessibility.
  • Employees: Support accessibility initiatives and report any barriers or accessibility issues.

Procedures

  • Product and Service Accessibility: Ensure that all products and services are designed and developed to be accessible to individuals with disabilities, in accordance with the EAA requirements.
  • Facility Accessibility: Ensure all physical locations are accessible, including entrances, restrooms, workspaces, and common areas.
  • Digital Accessibility: Ensure all digital content, including websites and applications, are accessible to individuals with disabilities.
  • Communication: Provide accessible communication options, such as sign language interpreters, captioning, and alternative formats for written materials.
  • Employment: Provide reasonable accommodations during the hiring process and throughout employment to ensure equal opportunities for individuals with disabilities.
  • Training: Offer training to employees on accessibility best practices and legal requirements.

Complaint Process

Individuals who encounter accessibility barriers or require accommodations should report the issue to their supervisor or the HR department. All complaints will be addressed promptly and confidentially.

Non-Retaliation

Grey Matter trading through Climb Global Solutions Ltd prohibits retaliation against any individual who reports accessibility issues or requests accommodations.

Review and Monitoring

This policy will be reviewed annually to ensure it remains effective and compliant with the EAA and other applicable laws. This policy was last updated on 19 June 2025.

 

Our Contact Details

Full name of legal entity: Grey Matter trading through Climb Global Solutions Limited.

Email address: [email protected]

Postal address: The Old Maltings, Prigg Meadow, Ashburton, Devon, TQ13 7DF

Telephone number: 01364 654 100

Select Your Region