The Last Mile challenge: What’s really at stake?
News|by Leanne Bevan|28 August 2025

Unveiling the last mile delivery: Insights from industry experts
It’s the final leg of your journey, but often the hardest to get right. From traffic congestion to customer expectations, the last mile delivery is where precision meets pressure – and that’s where location intelligence makes all the difference.
In our latest podcast episode, "The Last Mile Challenge: What’s really at stake?", we dive into the complexities and innovations surrounding last-mile delivery. Join our host, Shaun Baker, as he engages in a thought-provoking conversation with industry experts Ryan Gale and Charlie Maynard from HERE Technologies.
Why you should listen
The last mile is a critical yet challenging part of the logistics chain. Understanding its importance and the costs involved can give you a competitive edge. In this episode, you’ll learn how consumer demand for speed and transparency is reshaping logistics, and how real-time data and predictive insights are improving delivery performance.
Key highlights
- Understanding the Last Mile: Discover why this part of the delivery chain is so critical and costly.
- Consumer demand: Learn how the demand for speed and transparency is reshaping logistics.
- Real-time data: explore the role of real-time data and predictive insights in last-mile operations.
- Future trends: Get insights into future trends like predictive logistics, autonomous delivery, and smart infrastructure.
Meet the experts
Shaun Baker, our host, is our mapping specialist who brings a wealth of knowledge to the table. He is joined by Ryan Gale, Senior Manager at HERE Professional Services, Americas, and Charlie Maynard, Senior Manager at HERE Technologies. Together, they provide valuable insights into how location intelligence is transforming last-mile delivery.
Tune in now
Don’t miss out on this opportunity to gain valuable insights and learn how to stay competitive in this fast-moving space. Listen to the episode now and discover how you can turn last-mile delivery into a competitive advantage.
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