Respect at Work
At Climb Global Solutions t/a Grey Matter, our people are at the heart of everything we do.
We are proud of a culture built on respect, inclusion, integrity and partnership, and we expect everyone we work with to share it. We are committed to providing a working environment where every member of our team is treated with dignity and respect, and is free from harassment, bullying and discrimination. This applies wherever our people are working: in our offices, at home, on calls and video meetings, at your premises, while travelling, and at events and hospitality.
What we expect from our customers, vendors, resellers and partners
We ask everyone who interacts with our team to:
- treat our people with courtesy, professionalism and respect, in person, online, on the phone and in writing;
- avoid any conduct that could be offensive, intimidating, degrading or humiliating, including comments, jokes, messages or images of a sexual nature, unwanted physical contact, or remarks about someone’s appearance;
- not harass anyone because of their sex, gender reassignment, race, religion or belief, disability, sexual orientation, age or any other protected characteristic;
- keep business contact to business channels and appropriate times, and respect personal boundaries; and
follow the conduct standards that apply at our events and hospitality
What happens if these standards are not met
Our people are empowered to end any call, meeting or conversation where they experience inappropriate behaviour, and they have our full support in doing so. We take every concern seriously. Depending on the circumstances, we may raise the matter with your organisation’s senior management, change the people who manage your account, ask you to leave an event, or suspend or end our business relationship. Where behaviour may be criminal, we will support our employees in reporting it to the police.
Our commitment to you
We hold ourselves to the same standards. If you experience or witness any behaviour from a member of our team that falls short of these values, please tell us. All concerns will be handled promptly and in confidence.
Thank you for helping us to keep our partnerships positive, professional and respectful.