Required action for Indirect Resellers
News|13 September 2019
Microsoft is changing their Partner and Customer Agreements. There are some mandatory actions that partners need to take in order to continue transacting as an Indirect Reseller. All affected Grey Matter partners have been informed and have received updated contracts.
Microsoft Partner Agreement Acceptance
Microsoft partners are required to accept the Microsoft Partner Agreement (MPA) before 31 January 2020 in order to continue transacting through the CSP program. This is an agreement with Microsoft and it needs to be completed on Partner Center. We have created a walkthrough document which can be found here, although if you require any specific support with this process please get in touch.
Grey Matter Indirect CSP Agreement
All Indirect Resellers will have also completed a contract with Grey Matter upon onboarding to the CSP program. As there are changes to our agreement with Microsoft, we have also streamlined our contract with partners. The terms in this new agreement are flow down terms from our agreement with Microsoft, along with standard protective terms for both parties. It is mandatory that all partners complete this agreement to continue transacting as a CSP Indirect Reseller with Grey Matter.
Customer Contracts
It is important that Indirect Resellers ensure customer acceptance of the Microsoft Customer Agreement. New functionality is coming to the Microsoft Partner Center in early 2020 that will allow customers to accept the agreement through an authenticated Microsoft portal, which will simplify the process if partners do not carry their own contracts with customers. Alternatively, you can download a copy of the agreement here and build it into your agreements (currently in preview). This new agreement will be available 1 October 2019, in the meantime you can review our FAQ document here.
If you have any questions, please email [email protected]
Contact Grey Matter
If you have any questions or want some extra information, complete the form below and one of the team will be in touch ASAP. If you have a specific use case, please let us know and we'll help you find the right solution faster.
By submitting this form you are agreeing to our Privacy Policy and Website Terms of Use.
Related News
AdminStudio or InstallShield: Which one is right for you?
When it comes to packaging and deploying your software, streamlining the software preparation process for release is essential for efficiency. Software packaging solutions reduce errors and ensure your users have a positive experience. AdminStudio and InstallShield are two great options...
Accelerate App Development with HERE Technologies’ Professional Services
Explore how HERE’s Professional Services can transform your location data and accelerate your app development cycle.
Dev Conference: Grey Matter X Embarcadero
Wed 7 May 2025 9:00 am - 5:00 pm GMT
The UK Embarcadero dev conference is back Enhance your applications. Get advice from experts. Join us in London this May. We’re excited to be teaming up with Embarcadero again for our 2025 free developer conference. Why you should not miss...
Azure Cost Optimisation: Converting Waste to Value
Wed 26 March 2025 3:30 pm GMT
Stop overspending on Azure. Uncover risks. Gain your competitive edge. Hear from our experts about how to convert waste to value with Azure cost optimisation