Introducing our Microsoft 365 Managed Backup Service

In a world filled with more intelligent hacking and stricter data regulations, it can be hard for some businesses to have the time and resources to manage their own backup and recovery effectively. 

We are delighted to announce that we now offer a managed service for Microsoft 365 backup. 

Why do you need a Microsoft 365 Managed Backup Service? 

Microsoft 365 offers a range of services, including email, collaboration, and storage solutions. While it provides basic protection and retention features, these may not cover all data loss scenarios, such as accidental deletions, security breaches, or compliance requirements.  

This gap underscores the necessity for a robust backup strategy that complements Microsoft 365’s offerings. Without it, data loss is likely, whether one email is deleted by human error, or a folder emptied by the malicious actions of a rouge employee or a ransomware attack. All these scenarios can disrupt your day-to-day operations and divert time from your IT team’s productivity. 

Here’s what our cyber security expert, Scott Harrison, says about the new service:

“With the ever-growing complexity of compliance, along with evolving tactics by cyber criminals to target users by email, safeguarding your M365 user and company data and keeping it secure and available should be viewed as a priority.   

Our Backup service delivers an end-to-end service. It does all the hard work of setting up the protection of your data, recovering when needed and giving you peace of mind that if the worst happens our technically certified support team will be on hand to help your business back to normal.” 

What is included in the Microsoft 365 Managed Backup Service? 

Our engineers protect workloads for Microsoft 365 by managing backups for Exchange, SharePoint, OneDrive, and Teams. 

• Protection Plans: Our engineers set up protection plans to securely back up your data in a data centre in your region.  

• Any backup errors or failures are promptly remediated to keep your backups up-to-date and readily available.  

• Restore Requests: Should you need to restore files or users, simply create a request in our Service Desk. Our team will swiftly restore data to its original location. 

Backup Frequency and Retention  

• Daily Backup: Captures changes and updates daily. Stored for 7 days.  

• Weekly Backup: Provides additional redundancy. Stored for 4 weeks.  

• Monthly Backup: Serves as a long-term safety net. Stored for 6 months.  

Data Centre Security and Compliance  

• Location: All backup data is stored in a data centre in your region.  

• Physical Security: Guarded locations with 24/7 video surveillance.  

• Compliance: Compliance with SOC-1, SOC-2, Tier III, ISO 9001, ISO 27001, ISO 50001, HIPAA, and HDS. 

Read our blog about the top 5 reasons companies should consider investing in a Microsoft 365 Managed Backup service. 

Request a call to learn more about the service

Complete the contact form below and one of our team will contact you to arrange a call to discuss the service and costs in more detail. 

Alternatively, call +44 (0) 1364 655 181 or email info@greymatter.com.