GoTo product updates
News|by Leanne Bevan|26 April 2023
As a leader in remote communication and collaboration software, GoTo has recently released several new products and features to enhance the user experience and increase productivity.
Summary of the latest GoTo product updates
- GoToConnect Contact Centre: This cloud-based solution offers an all-in-one platform for managing customer interactions. It includes features such as call routing, IVR, call recording, and real-time reporting, as well as integrations with popular CRM systems.
- GoToRoom with Dolby Voice: This feature is designed to improve audio quality in conference rooms, making it easier for remote participants to hear and be heard. It uses spatial audio technology to provide a more immersive and natural meeting experience.
- GoToMeeting Transcription: This feature automatically transcribes meeting recordings into written text, making it easier for participants to review and reference important information. It also allows users to search for specific keywords within the transcript.
- GoToWebinar Video Editor: This feature allows users to edit recorded webinars within the GoToWebinar platform. It includes options for trimming, splitting, and combining video clips, as well as adding captions and branding.
- GoToConnect Broadcast: This feature allows users to broadcast live events and webinars to a large audience. It includes options for branding and customization, as well as audience engagement features such as polls and Q&A.
- GoToConnect Support Center: This cloud-based solution is designed to streamline customer support operations. It includes features such as ticketing, live chat, and screen sharing, as well as integrations with popular help desk and CRM systems.
These new products and features are just a few examples of how GoTo is continually innovating and improving its offerings to meet the evolving needs of its users. Whether you’re working from home, on the go, or in the office, GoTo has the tools you need to stay connected and productive.
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