Case Study
KMSS: Scaling software development with Delphi
"Grey Matter has been our bridge to Embarcadero and the support they provided over the years have been incredibly valuable..."
- Eduardo Andrade, Managing Director, KM Software Systems Limited
KM Software Systems Limited (KMSS) is a software development company specialising in solutions for the corrugated packaging industry. For over 30 years, KMSS has helped manufacturers improve efficiency, streamline operations, and gain greater visibility across their businesses through its flagship management system, SPOCS32.
Sectors: Technology, Manufacturing
Vendors: Embarcadero
The challenge
KMSS relies heavily on a platform built around Delphi and InterBase, making software licensing a critical part of day-to-day operations. As new customers are onboarded and existing customers grow, there is a frequent need to secure additional InterBase and Delphi licences for internal development teams.
To keep pace with demand, KMSS needed a partner that not only understood this technical environment but could also respond quickly and reliably. Beyond licensing, there was also a desire to keep development teams connected to the wider developer community – staying informed, inspired and up to date with new tools and ideas.
Our solution
We’ve been a trusted partner to KMSS for many years, acting as a vital bridge between the business and Embarcadero. As an Embarcadero Master Reseller for the UK, Ireland and South Africa, we combine deep technical knowledge with expert licensing insight. Our close working relationship with Embarcadero, enables us to respond quickly to KMSS’s Embarcadero licensing and support requests, ensuring their teams have the tools and licences they need – without delay.
Our partnership extends well beyond licensing and customer support. Each year, we host an Embarcadero community event that KMSS regularly attends, bringing together product experts and users. And as the only large Embarcadero conference of its kind in the UK, it’s the best place to create valuable opportunities for KMSS; they can explore what’s new, share ideas and connect with fellow developers across the wider community.
It's all in the results
Our long-standing partnership has delivered significant value to the business.
Licensing processes are smooth and dependable, enabling KMSS to scale confidently as their internal and customer needs evolve. The responsive customer service and support provided by us has become an integral part of KMSS’s operations. And our exclusive discounts help them stay within budget.
We’ve helped strengthen developer engagement.
By attending our events, KMSS’s development teams benefit from continuous learning, exposure to new tools and technologies, and meaningful connections with peers – all of which contribute to innovation, motivation and long-term success. We’ve even welcomed Eduardo to speak at the event to share his own stories of overcoming challenges and achieving success – to inspire fellow developers who might be having similar challenges.
"It's been a very good partnership. Grey Matter has been an important partner for us for many years. And they've essentially been our bridge to Embarcadero and the support they provided over the years have been incredibly valuable for the business. Because our platform is built around both Delphi and Interbase.
We attend a lot of the events organised by Grey Matter and often bring members of our development team with us. For developers, those events are great because they're not just about products, they're about networking, learning, discovering new tools and ideas, talking to fellow developers and staying connected with the wider community.”
Eduardo Andrade, Managing Director, KM Software Systems Limited
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