Microsoft Transitions Enterprise Agreements: Embrace CSP for the Future

As we begin 2025, Microsoft will inform “a small percentage” of businesses with cloud Enterprise Agreements (EA) in direct markets that they will no longer be able to renew under the existing Enterprise Agreement framework.

In its place, enterprise customers will have the option to move to a Microsoft Customer Agreement for enterprise (MCA-E) – dubbed the “digital evolution” of the traditional EA. Or, find a cloud solution provider (CSP).

Indirect agreements remain unchanged for now.

Microsoft Customer Agreement for Enterprise (MCA-E)
Enterprise and SMC customers who want to maintain a direct purchase relationship with Microsoft and manage their own per-user purchases are recommended to take the MCA-E route at renewal. This will offer the most streamlined solution with minimal disruption.

Cloud Solution Provider (CSP)
SMC customers who want to prioritise access to value-added services and support are recommended to find a CSP – like the team here at Grey Matter – to partner with.

Making EA to CSP Easy
If you’re EA is coming to an end and you’re considering a cloud solution provider to help you manage the transition – we’re here to help. We’ve spent the vast majority of our 40+ years in the IT channel as a Microsoft partner and licensing expert. Helping countless businesses embrace new licensing models – anyone remember the shift to CSP from SPLA and ISVR? – along the way.

We have several dedicated CSP Partner Programs tailored with different clients in mind. Flexible billing options. Access to training and support services. A licence management and cost optimisation platform. Recommended security solutions. Whatever you need, we have it.

Interested in hearing more? Chat to our team today.

Why choose Grey Matter for CSP?

We’re all about:

• Solutions that help your business operate securely in the cloud.
• Tools your business needs to grow and scale.
• Honest, friendly service you can depend on to deliver.

Our Five C Focus

Confidence
Feel completely confident of your next move. We go to great lengths to ensure the advice we provide is right the first time, every time.

Capacity
Gain quick, robust solutions. We invest in our people and processes so you receive exactly what you need quickly and with no fuss.

Cost
Optimise your spend. We provide objective advice and will only suggest solutions that add real value, reducing spend whenever possible.

Consolidation
Save time, money and hassle. We have everything you need to consolidate your tech procurement.

Collaboration
Find the software and cloud expert you need. We have multi-lingual teams across the UK, Ireland, Canada and the US.